Order Processing Time: We strive to process and dispatch orders within 7 business days of order placement. Please note that this does not include weekends or holidays.
Shipping Methods: We offer the following shipping methods:
Standard Shipping: Estimated delivery within 7 business days.
Expedited Shipping: Guaranteed delivery within 3 business days.
Shipping Costs: Free shipping within Malaysia.
International Shipping: We ship internationally! Please note that additional customs and import duties may apply, and these are the responsibility of the customer.
Order Tracking: Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.
Payment Methods:
Accepted Payment Methods: We accept the following payment methods:
Credit and Debit Cards (Visa, MasterCard)
FPX
Security: Your payment information is processed securely. We use industry-standard encryption to protect your data during transmission.
Payment Authorization: Your payment will be authorized and charged at the time of order placement. In the case of pre-orders, your payment will be processed closer to the estimated shipping date.
Currency: All prices are displayed in MYR. If you are ordering from outside this currency zone, your bank or credit card company may apply additional conversion charges.
Promotional Codes: If you have a promotional code, you can enter it during the checkout process to apply discounts or special offers.